Our story

 ICT-Works is an organisation that not only provides innovative technology solutions. At the core, it enhances the lives of millions of people, making things easier every day. It impacts lives by pushing boundaries to innovate technological firsts from public transport to the financial sector.

The ICT-Works story is an inspiring journey that continues to grow and evolve with each innovation and contribution to its industry. It’s a story of bravery, mobility and forward thinking.

It’s a story about moving people forward.

WOMEN LEADING ICT

The story began as an audacious dream when Xoliswa Kakana founded the company in 1999 with nothing more than an idea and her mother’s pension pay-out. Fuelled by an unshakable passion for technology, Xoliswa took her vision and shaped it into a business that stands toe-to-toe with the largest players in the ICT world today. As a 100% black women owned and managed company, we believe in a culture of co-empowerment. We work hard to attract people of the right calibre to constantly develop the human capital within our ranks. Realising the power of people very early, Xoliswa brought together like-minded women with complementary skills who shared her vision. Sindi Ncala and Maggy Sibiya joined as fellow shareholders and directors, building onto the foundation of growth through diversity.

Our Accolades

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ACHIEVED CERTIFIED PCI-DSS v3.2 COMPLIANCE

PCI standard is a requirement to operate a fare system that use EMV technology. This is in line with legislation promulgated by national government and adds great value to our Transport Solution offering

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WINNER – ALTERNATE INTEGRATOR ON THE iCONNECT PLATFORM 2016

ICT- Works was given this award by Dube Tradeport Company’s iConnect Business Unit in acknowledgment of the assistance given in the creation of an alternative visualization platform, using Oracle Virtual Machine (OVM).

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WINNER – STANDARD BANK TOP WOMEN AWARDS – ICT AWARD 2015

ICT-Works was recognized by the Standard Bank Top Women Awards for its track record of delivering large projects in the private and public sectors.

 

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ACHIEVED BBBEE LEVEL 1 STATUS – 2015

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WON THE 2014 MASTERCARD TRANSPORT TICKETING AWARD IN THE BEST BANK CARD TICKETING SCHEME CATEGORY

ICT-Works’ MyCiti myconnect card solution for the City of Cape Town’s transport authority shone through, beating top contenders from Turkey and United States of America in the contactless card payment systems category.

 

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ACHIEVED ORACLE PLATINUM PARTNER STATUS

ICT-Works leads the way as the first 100% black women owned company with B-BBEE contributor Level 1 to achieve Oracle Platinum Partner status.

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WINNER – THE DEPARTMENT OF TRADE AND INDUSTRY (DTI) TECHNOLOGY AWARD 2012

ICT-Works was recognized by the dti for its achievements in enhancing the competitiveness of enterprises and its contribution toward technology and innovation in South Africa.

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WINNER – AFRICAN ICT ACHIEVERS AWARD – TOP ICT BUSINESSWOMAN (XOLISWA KAKANA)

ICT-Works’ founder Xoliswa Kakana was honored as a leading ICT professional, driving digital inclusion, African unity and prosperity through technology.

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WINNER - PUBLIC SECTOR AWARDS - NATIONAL TREASURY OCPO
CONTACT CENTRE AWARD 2017

ICT-Works’ MyCiti myconnect card solution for the City of Cape Town’s transport authority shone through, beating top contenders from Turkey and United States of America in the contactless card payment systems category.

 

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FINALIST - NATIONAL BUSINESS AWARDS IN INNOVATION THROUGH TECHNOLOGY CATEGORY 2014

ICT-Works leads the way as the first 100% black women owned company with B-BBEE contributor Level 1 to achieve Oracle Platinum Partner status.

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WINNER – STANDARD BANK TOP WOMEN AWARDS - GENDER ICON AWARD 2019

ICT-Works was recognized by the dti for its achievements in enhancing the competitiveness of enterprises and its contribution toward technology and innovation in South Africa.

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WINNER – BLACK BUSINESS QUARTERLY (BBQ) - TRANSFORMATION CHAMPION OF THE YEAR 2019

ICT-Works’ founder Xoliswa Kakana was honored as a leading ICT professional, driving digital inclusion, African unity and prosperity through technology.

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FINALIST - TRANSPORT AFRICA AWARDS - TRANSPORT PROJECT OF THE YEAR 2017

ICT-Works leads the way as the first 100% black women owned company with B-BBEE contributor Level 1 to achieve Oracle Platinum Partner status.

Our Team

Maggy Sibiya

Chief Operations Officer

Maggy Sibiya is Group Chief Operations Officer and oversees the strategic operations of the company’s procedures in South and Sub-Saharan Africa. With more than 28 years’ experience in information and communication technology (ICT), her knowledge spans across development, business analysis, project management, business operations and strategy development

Maggy began her career at IBM where she rapidly advanced from a programmer to project manager.  She grew her knowledge and experience whilst working in the banking industry and was promoted to senior management at Standard Bank.  She was responsible for the Commercial Business Systems business portfolio across 9 African countries.

Margaret holds a BTechDegree in Information Technology, a National Diploma in IT, a Business Management Diploma, and a Project Management Diploma. She has a Master’s in Business Administration (MBA), and is currently studying towards a Bachelor’s Degree in Theology (BTh). She has completed the GIBS Institute Executive Leadership Programme as well as the Henley Business School Executive Coaching programme.

She is accomplished in her approach to business and understands that through the development and provision of Africa specific solutions,  ICT-Works is geared towards harnessing the untapped potential in Africa and growing its footprint on the continent.

 

Naglin Tuganadar

Chief Technology Officer

Mr Naglin Tuganadar is the Chief Technology Officer and is responsible for the development of innovative business solutions and running the Technology Business Unit and is responsible for the performance of the business unit outlined by the business’s overall strategy. He is responsible for driving all financial and delivery targets of the business unit. He also responsible for identifying of potential solutions that have economical value, supporting lines of business in the architecture of solutions and products and the promotion of research and development to determine and drive strategic alliance and partnerships.  

Naglin has over 27 years extensive experience in the field of Information Communications Technology and has held key positions in large organisationswhich saw him involved in the development and roll-out of influential ICT programmes. He has worked both locally and internationally. He has worked with large blue-chip companies such as ABSA, Dimension Data, British Gas (UK), Cetrel(Luxembourg), Safmarine, as well as, public sector enterprises SITA (State Information Technology Agency); the Department of Home Affairs; National Treasury, Telkom and SAPO (South African Post Office).

Naglin holds a BSc Computer Science and Statistics degree from UNISA, an MSc Information Systems from Leeds Metropolitan University (UK), and has completed the GIBS Institute Executive Development Programme(EDP) and is certified in MIT Big Data, MIT Fintech and TOGAF certified.

With his core skills in ICT strategy, solution development, systems engineering, business analysis, cloud architecture development among others, Naglin is an enterprising leader and understands what is required to drive a company and industry agenda to ensure the provision of superior technology products for the African market.

 

Xoliswa Kakana

Chief Executive Officer

Xoliswa Kakana, an electrical engineer by profession, founded ICT-Works in 1999 and serves as the company’s Chief Executive Officer, overseeing the company’s operations in South and Sub-Saharan Africa. She has more than 25 years’ experience in information and communication technology (ICT) and provides a deep knowledge and understanding of the industry. 

Xoliswa holds a BSc Maths and Applied Maths from the University of Transkei; a Master’s degree in Electronics Engineering from F.H. Giessen-Friedberg University, Germany; a Master’s in Business Administration (MBA) from Henley Management College, London; a Master’s in Business Administration (MBA), Technology Management and Innovation from the Massachusetts Institute of Technology; and a Master’s Degree in Public Administration (MPA) from Harvard University.

She is a determined, principled and visionary leader who actively contributes to the evolution of the industry.  She participated in the development of the Green and White Paper processes that led to the Telecommunications Act, and she continues to drive the process of transformation in the sector through her involvement in the Women in ICT forum of which she is founder and former chairperson. 

 Xoliswa’s industry expertise and knowledge continue to assist in strengthening ICT-Works position as a world-class technology provider. She forms a key part of ICT-Works business transformation journey and its drive to achieve economies of skill that will enable future business growth.

Nosipho Pambuka

Managing Executive: Transport 

Nosipho Pambuka is the Managing Executive of the ICT-Works Transport Solutions Business Unit and is responsible for the performance of the business unit outlined by the business’s overall strategy. Her responsibilities include the formulation and successful implementation of company policy.

Nosipho has over 20 years’ experience of managing a large organisation, she has operated in the ICT sector within the pharmacology industry for over a decade and possesses an acute and intricate understanding of the public sector.  She is entrepreneur in her own right and has contributed exponentially in the development and management of the Transport Business Unit within ICT Works.

Whilst a far cry from the world of Pharmaceuticals, her position has provided her with the opportunity to explore and expand on her passion for technology.

Nosipho’s has worked with organisations such as Norvatis, Meditech and SAP, Health Trust Systems as well as managing her own business Amalgamated Logistics before starting with ICT-Works in 2016.

Nosipho has a B.Pharmfrom the University of the Western Cape, and has completed the Executive DevelopmentProgrammewith the University of Stellenbosch majoring in Economics and Strategic Leadership.

Nosipho is an inspirational leader, continuously motivated to improving on the management of the Transport business unit to ensure a significant and sustained increase in the value of the company.

George Varden

Manager: Commercial

George Varden is ICT Works Commercial Manager and is responsible for the overall commercial modelling of the business, including planning, strategy review and execution, pricing and financial modelling and business development. With over 30 years’ experience, George’s core skills include strategy development, financial management, change leadership and business transformation as well as programmes and project management.

George’s experience has been derived from working with several large corporates namely; BHP Billiton, SA Breweries and Tongaat-Hullettas well as providing consultative services to Mozal, Sasol, SARS and SAFCOL.  

George is a Chartered Accountant and a Chartered Management Accountant and holds a BComptHons degree and the Advanced Taxation Certificate from UNISA as well as the ACMA (Associate Chartered Management Accountant) qualification from the Chartered Institute of Management Accountants. He is SAP Business Information Warehouse and Strategic Enterprise Management certified; is a Prince II Professional, has completed the GIBS Partner Development programmeas well as the Project Management programmethrough University of Pretoria. 

George’s role is focused on ensuring that ICT Works maintain a consistent trajectory of growth, while circumventing impediments that arise from a constantly shifting market.

Duane Gallie

Manager: Legal

Duane Gallie is the Company Secretary and Legal Advisor for ICT Works.  He is responsible for governance structures and mechanisms as well as the corporate conduct within ICT Works regulatory environment.  Duane has 13 years’ experience, with his core skills focusing on compliance with legal, regulatory and listing requirements, the management of litigation matters, drafting of commercial agreement and ensuring compliance with regulation and legislation, the negotiation of contracts and risk management.

Duane’s has acquired his experience through working for several large corporates namely; Blue Label Telecoms, Dimension Data and Plessey.  

Duane holds an LLB degree from the University of Stellenbosch, where he fulfilled the role of Research Fellow at the Research Institute for Legal and Constitutional Interpretation (RULCI). The RULCI conducts research and provides opinions on inter alia the newly formed Constitutional Court and developing Legal trends, both nationally and internationally.  

Additionally, he spent some time as a student from the University of Stellenbosch at the University of Austria studying international trade and finance, under the William C Vis Moot Court program, and completed his articles with Deneys Reitz in Sandton, Johannesburg soon thereafter. He is a recipient of the Judge Servaas Hofmeyer prize for Academic Achievement and was a member of the Golden Key International Honour Society.

Duane’s role is focused on providing legal services and advice to ICT Works and its employees.

Sindi Msibi

Managing Executive: Sales & Marketing

Sindile Ncala is the Director for Enterprise Solutions at ICT Works and is responsible for the Public Sector and Business Development in South Africa and other African markets, as well as creating a solid foundation to sustain ICT-Works’ growth strategy.  She has extensive experience in identifying and conceptualisingproduct offerings applicable for specific target markets.

She has a wealth of experience within the ICT sector, having previously worked at both local and international companies such as the Edcon Group, Accenture and Standard Bank, she spearheaded the implementation of two major projects in 11 countries across Africa.

Sindilehas a Programming Diploma, a Systems Analysis and Design Certificate, and a Project Management Diploma.

She has already secured the South African National Treasury, and the Kenyan Finance Ministry as clients.  Her drive and objective is to position ICT Works as the technology solutions enabler in South and Sub-Saharan Africa providing an integrated financial management solution specifically crafted for the supply chain management market.

Working at ICT-Works

 

As a 100% black women owned and managed company, ICT-Works continues to invest in the principle of diversity. We are proudly African and we continue to grow our footprint beyond borders to bring world-class solutions to the rest of the continent.

 

Contact Us

Head Office

Address: 3rd Floor, Romany House, Mellis Park, cnr Autumn & Mellis Roads, Rivonia 2146

Telephone:  +27 11 234 7040

Fax: +27 11 234 7322